Console log
[AuraClear]:main source fetch failed; trying native captureThe direct asset request was unavailable, so AuraClear switched to native download capture.
Wait for the download. Use the popup only if a later warning reports failure.
Support & FAQs
Troubleshooting & Console Logs
If you notice any unexpected behavior, open your browser Console (F12) to see if one of the following issues has occurred:
| Console Log Message | What It Means | Recommended Solution |
|---|---|---|
[AuraClear]:main source fetch failed; trying native capture | The direct asset request was unavailable, so AuraClear switched to its native download-capture fallback. | Wait for the download. Use the popup only if a later warning says capture or cleaning failed. |
[AuraClear]:main native capture session ended without image bytes | The native network download interception failed or timed out during the request capture. | Use manual popup clean. Drop the downloaded image into the AuraClear popup or web sandbox to remove the watermark. |
Console log
[AuraClear]:main native capture session ended without image bytesThe native download interception failed or timed out during request capture.
Use manual popup clean. Drop the downloaded image into the AuraClear popup or web sandbox.
Contact Support
AuraClear does not run a ticket backend on this static site. Email support directly and include your browser, image size, and the console log line from above.
Support email
auraclear@justinlee.work